Emotional Well-being and Work Environment: A Study in the Regional Directorate of Education of Piura

Abstract

The study "Emotional Well-being and Work Environment: A Study in the Regional Directorate of Education of Piura (DREP)" examines how the work environment and organizational support influence the emotional well-being of employees in this public educational institution. Its objective is to understand the perceptions of public servants about the work environment and its emotional impact, given the limited demands and resources in the sector.

Using a qualitative phenomenological approach, the study purposively selected 30 employees from various roles and applied semi-structured interviews and focus groups. Data were analyzed using thematic coding in NVivo, revealing three key themes: organizational support, communication and interpersonal relationships, and recognition and appreciation. Participants highlighted the lack of resources and support in critical situations, interdepartmental communication problems, and the absence of formal recognition programs as factors that limit their emotional well-being and job satisfaction.

Findings suggest that improving emotional well-being in DREP requires organizational support strategies, effective communication, and fair and equitable recognition programs. The study is supported by organizational theories such as Eisenberger's Organizational Support Theory and Herzberg's Motivation-Hygiene Theory, contributing to both literature and practice in the public educational sector. Comparative and quantitative research is recommended to extend these findings and evaluate their applicability in other similar institutions.